Invoice Payment Service

If you are using the service for the first time, it is recommended that you read this page before continuing to the Invoice Enquiry Page.

         

Some Of Your Questions Answered:

Currently, the invoices that can be paid by this means are as follows:

In the future it is hoped that the service will be expanded to include payment for other invoice types and for the on-line purchasing of certain goods and services.

If you have any suggestions for County Council invoices that you would like to pay on-line then please use the invoice feedback.

The service allows you to pay certain invoice types on-line by entering your debit card or credit card details.

All transactions will be processed in pounds Sterling.

You can pay by Mastercard, Visa, Visa Purchasing, JCB Credit, Visa Delta, Maestro or Solo.

Details of how the service is used are given below, but please note that you do not need to remember all of these steps now - clear instructions are provided on-screen at each stage of the process.

To use the service, you will need to refer to your latest unpaid hard-copy invoice. If you have more than one unpaid invoice, you can use any one of them.

Note: You can quit out of the process at any stage prior to pressing the final submit button after entering your card details.

A secure server is used at every step of the process, from the initial Invoice Enquiry screen, through to the collection and authorisation of your card details. This means that the transaction is encrypted between your machine and the server, and this is signified by the padlock symbol displayed in the bottom right of your browser window. A third party specialist Payment Solution Provider called Bucks.Net are being used to collect your card details. Bucks.Net appear on the National Westminster Bank's list of approved Payment Solution Providers.

You will be invited to enter your email address, so that we can send an electronic confirmation of receipt of your payment.

If you do not have an email address you will not receive a receipt, but a confirmation page including your transaction number will always be displayed on-screen after the authorisation has taken place. You may wish to print off this page, or note down the transaction number.

If your payment is not authorised this means that it has been refused by the bank. Leicestershire County Council will not know the reason for this, so you will need to contact you card issuer if you require more information.

A screen will be displayed with details of how to contact Leicestershire County Council, to discuss alternative methods of payment.

You should allow at least one full working day after making your payment for our records to be updated. Once your payment has been credited to our system, your invoice will no longer appear on the list of unpaid invoices retrieved when you use the Invoice Enquiry page.

If you have been paying invoices by Direct Debit or some other method then you must cancel your other payments before paying on-line.

If you have any questions or comments about the use of the invoice payments service please contact us by: