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You are here: Home > Your Council > Have your Say > Methodology > Questionnaires

Questionnaires

What is a Questionnaire?
A set of questions employed to ascertain people's opinions on particular topics. The usefulness depends on asking the right questions and response choices. Responses are normally chosen from a suggested range. Questionnaires are either self-completed, e.g. postal surveys - posted directly to chosen participants, or online surveys, or administered interactively with someone asking the questions and recording the answers, e.g. face-to-face or over the telephone.
What does a Questionnaire achieve?
They provide a means of gathering a snapshot on the views of a large number of people. The results can be coded, analysed and summarised in the form of numbers, percentages and sample statistics, which allow responses to be expressed as quantified measures.
When will we use a Questionnaire?

We will use a questionnaire when we are:

  • looking for broad measures of current performance i.e current satisfaction;
  • eliciting people’s perceptions of issues;
  • identifying priorities for future service delivery;
  • developing issues raised through focus groups or other workshops;
  • seeking quantifiable views on current issues;
  • statistical reliability is required.

further information

Contact: Jo Miller
Telephone: 0116 305 7341
E-mail : jomiller@leics.gov.uk
Last Updated:
24 August 2004
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