Access to our services
- A fully qualified first aider
- A private room is available for use by nursing mothers
- Access audits are conducted annually
- Accessible toilets
- Alarm available in disabled toilets for emergencies
- All documents can be provided in large print upon request
- Assistance/Guide dogs are welcome
- Assisted wheelchair users are welcome
- Automatic main doors
- Changing facilities for small children are available
- Disabled access via lifts is available to all floors
- Disabled car parking spaces are available at the entrance to Main Reception
- "Do You Need Some Extra Help" Cards are now available at Main Reception and the County Hall Service Shop. These are designed to help and support customers when visiting the Council.
- Hearing Loops are activated at both Main Reception and the County Hall Service Shop
- Language Line - Spoken language interpretation is available via telephone
- Low Counters are available at both Main Reception and the County Hall Service Shop
- Portable hearing loops available (may require prior booking)
- Provisions can be made for visitors with visual impairments
- Quiet area and desks are available for interviews or private conversations.
- Staff assistance is available for customers with a disability
- Staff who have attended Deaf Awareness Training
- Staff who have attended training and those who hold qualifications in Equality and Diversity
- Staff who have attended Sensory Awareness Training
- Staff who can sign using British Sign Language are available during office hours
- We have a Disability Equality Officer in post within the Council
- Wheelchair accessible doors and desks
- Wheelchair accessible ramps and paths around the site
- Wheelchair is available for visitor's to use during the visit
If you require any other facilities or assistance please contact a member of staff who will assist you.
- Spoken language interpretation is available via telephone.
- You can now apply for many services online. Visit our Online Forms section of the website for more information.
Page Last Updated: 26 November 2010
