Youth Justice Plan 2007 to 2008
Drivers of Performance
C2. Performance and Quality Systems
Please describe the systems in place for managing performance and ensuring quality of practice, including arrangements to ensure data accuracy.
Overview particularly looking at performance management and data quality:
The management of performance and information has seen significant developments during 2006/7. The information management role has been combined with that of Office Manager and two information assistants have been recruited to assist with data management. This enhances the YOS’s ability to provide accurate and validated data after a period of staff vacancies. It provides a good basis for the YOS to further improve its performance against YJB targets and to provide performance and management information to partners and managers.
The YOS has continued to develop its use of the CareWorks database. The planned upgrade to the CareWorks Raise Web database has been delayed due to CareWorks’ difficulties in ensuring quarterly returns to the YJB can be delivered. It is now expected that this will take place during the first half of 2007/8.
During the 2006/7 the YOS has
- Provided data to the Youth Justice Board on time
- Conducted quarterly management reviews of performance
- Provided information on YOS performance to the Management Board 4 times a year, to enable scrutiny of YOS performance
- Carried out further transfers of data to the CareWorks Raise database, and prepared staff via training for the move onto the new system.
- Conducted two ASSET quality assurance audits.
- Completed Effective Practice Quality Assurance self assessments on Substance Misuse, Mental health, Remand Management , Resettlement and Prevention
- Produced action plans to improve ASSET quality, National Standards, EPQA, ETE and FTE performance.
Focus for 2007/8
- The successful introduction of the CareWorks Raise database, to provide an improved platform for Case Managers and to deliver timely performance management information for the YOS.
- Development of a more comprehensive performance management framework to deliver better management information for:
- Ensuring equality of service delivery and outcomes
- Practice development
- YJB performance indicators
- LAA performance indicators
- Partners
Page Last Updated: 1 June 2007
