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Leicestershire Local Account

Delivering the objectives in our strategies

We said we would: How did we do? We think
Supporting People Strategy:
     
Complete analysis of needs to identify priorities Happy face icon
Refocus existing provision and commission new services in line with priorities
  • Services for people experiencing or at risk of social exclusion were re-commissioned to create a more effective pathway of support
  • The Housing Related Support Strategy was published and includes agreed priorities for future investment
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Identify and promote best practice
  • This is included in the strategy (see above)
  • Good practice was embedded as part of the Contract Monitoring Framework
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Achieve greater fairness of costs of services
  • Cost benchmarking informed guide prices for services that were re-commissioned during the year
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Increase customer involvement in developing services
  • Customers were involved in informing and developing service specifications and as part of the procurement process
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Strategy for Ageing Well in Leicestershire:     
Ensure older people feel part of their neighbourhood
  • Intergenerational activities planned via Older Persons month
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Support older people to maximise income and use money effectively
  • Worked with partners (Citizens Advice Bureaux, Job Centre Plus, Pensions Service) to promote benefit uptake
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Support more older people to live healthier lives with care closer to home
  • Increased use of assistive technology to help people remain at home
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Support older people and Carers to be independent
  • Increased use of assistive technology to help people remain at home and provide support to Carers
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Supporting Carers in Leicestershire:    
Increase the range and availability of Carer’s breaks
  • A Short Break Strategy has been developed jointly with health
  • There are a broader range of services available for people with complex or more specialised needs
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Increase the range of Carer’s services, including via self-assessment and Direct Payments Happy face icon
Implement a multi-agency process to identify young carers
  • Not achieved
  • Steps have been taken to address this and further progress will be priority in the Carers Strategy Refresh.
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Work with partners to help Carers gain and remain in employment
  • Not achieved
  • Although employment is now a key part of assessments, it is recognised that there is a need to strengthen links with relevant partners in order to make solid progress
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Work with health to support Carers in maintaining good physical and emotional health, and to have access to health checks
  • Improvements in information on Community Health Service website and GP intranet site
  • Information events run
  • Access to health checks not achieved
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Improve information for Carers and Carer involvement in the delivery of staff training
  • Exceeded Local Area Agreement target in numbers of carers receiving assessment and subsequent information and advice
  • Improved online information
  • Worked with partners to improve access to information
  • Involvement for Carers through the Carers Forums
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Ensure all Carers can have involvement in the way services are planned and delivered There is active Carer engagement with the Learning Disability Partnership Board Happy face icon

Page Last Updated: 25 March 2013