Reporting Problems with Streetlights

Streetlighting Defects can be reported by completing our streetlighting webform or if they are more urgent by calling the Customer Service Centre: 0116 305 0001. We also have an information page with details about streetlighting.

Please telephone to report the following:

see the Streetlighting out of office hours phone numbers below:

Door off
Lamp vandalised
Lantern hanging
Lantern bowl hanging
Pedestrian crossing globe missing
Sign vandalised

Use our streetlighting webform to report the following:

Lamp out
Sign out
Sign half out
Lamp lit during day
Column leaning
Lamp obstructed by tree

Go to the Streetlighting webform

If you prefer not to use our online service you can:

Talk to one of our staff on 0116 305 0001.

Call into a Service Shop or Help Point
Email us direct at: customerservices@leics.gov.uk

During office hours:

Monday to Thursday - 8.30 am - 5.00 pm and Friday - 8.30 am - 4.30 pm
Call our Customer Service Centre: 0116 305 0001.

Out of office hours:

Please phone Leicestershire County Council’s Duty Officer.
If the emergency is in Charnwood Borough, Melton District or North West Leicestershire District please phone 07860 569136, or
If the emergency is in Hinckley & Bosworth Borough, Blaby District, Oadby & Wigston District, or Harborough Borough please phone 07860 569137.

further information

Customer Service Centre
Highways and Streetlighting
Leicestershire County Council
County Hall
Glenfield
Leicester
LE3 8ST

Email: customerservices@leics.gov.uk
Phone: 0116 305 0001
Fax: 0116 305 0006
Minicom: 0116 305 0007

Last Updated:
6 May 2009