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Further Information

Customer Service Centre
Highways and Street Lighting
Leicestershire County Council
County Hall
Glenfield
Leicester
LE3 8ST
Phone: 0116 305 0001
Fax: 0116 305 0006
Minicom: 0116 305 0007
Streetlight being repaired

Street lighting

Information as follows:






General Information

Leicestershire County Council is responsible for maintaining approximately 67,000 street lights and 11,000 illuminated sign units throughout Leicestershire (with the exception of Leicester City and a small number of rural parishes).

How are lights maintained?

All lights are usually visited at least every six years for routine maintenance work. This process entails cleaning the lantern optics and changing the lamps (street light bulbs). Lamps that fail prematurely have a guarantee and costs are recovered from the manufacturer. All used lamps are recycled. Electrical inspection and tests together with structural inspections are carried out in accordance with the appropriate guidance.
Faults are mainly detected by our night patrol staff. Each unit is visited at night, generally on a fortnightly bases in the market towns and urban areas surrounding Leicester City, and generally once a month in rural areas. Once faults have been processed our contractor has 5 working days to attend site. Occasionally however faults occur with the electricity supply cable. In these instances we will notify Western Power Distribution, who are the electricity distribution network operator but the repair may take up to 4 weeks.
If you wish to report a faulty street light or illuminated sign please go to our defect report form.
Occasionally a tree may obscure the light output from a street light so that it does not light the public highway. To tell us of this type of problem please complete the form

Where is new lighting installed?

Street lighting is installed on new housing estates where the streets (or footpaths) are being adopted by the County Council.  Developers (or builders) will have to install lighting in accordance with the County Council's requirements and are responsible for maintenance until formal adoption by the County Council takes place.

Can a street light be moved?

Occasionally a street light may be located in a position which obstructs construction works, such as the widening of a driveway or a new development.
If you require a street light resiting please download the form (PDF, file size 32kb) and post or email it to us, together with a copy of your plan or sketch plan. We will provide a quote for the works and will require your written agreement to the quote before starting work.  The address to return the form to is at the bottom of this page.

Can flower baskets or festive decorations be attached to street lights?

Yes, they can. The provision of flower baskets or festive decorations is not a highway function but the County Council will work with Parish or Town Councils to support this work. Street lights will need to be structurally tested to ensure that they are strong enough to support the additional loadings. The cost of the works will need to be met by the Town or Parish Council.
Downloadable forms for both Flower Baskets (PDF, file size 29kb) and Festive Decorations (PDF, file size 40kb) are available for those Parish or Town Councils who wish to promote such schemes.
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Photo showing a hanging basket on a street lighting column
Flower basket on a street lighting column

Street lighting policy and strategy

The Street Lighting Policy is currently being reviewed. The revised information will be available in due course.

Other Ways of Contacting Us

Customer Service Centre
Highways and Street Lighting
Leicestershire County Council
County Hall
Glenfield
Leicester
LE3 8ST
Phone: 0116 305 0001
Fax: 0116 305 0006
Minicom: 0116 305 0007

Other useful numbers

Leicester City Council Street Lighting: 0116 223 2032

Page Last Updated: 28 July 2011