Highway Contact Details

All local highway services in Leicestershire are the responsibility of the County Council.

Who does what?

In order to deliver highway services in the most effective way, some of our staff are based centrally at County Hall, whilst others are based in our area offices.

Highway Status Search: you can use this search facility to find out if a named road is maintained by the County Council as Highway Authority

County Roads	Road repairs, pavement repairs, potholes, street light repairs, sign repairs, road surfacing, temporary road closures, flooded roads, public footpaths and bridleways, co-ordination of work in the highway, scaffold and skip permits, vehicle accesses, highway drains, winter salting and snow clearance and grass cutting.	ROADLINE FREEPHONE 0800 62 62 03 (free 24 hour telephone service provided by Leicestershire County Council)
County Roads	Transport policy and strategy, transport improvements, road safety and traffic management measures, public transport, bridges and structures, street lighting and traffic signals.	County Hall - ROADLINE FREEPHONE 0800 62 62 03
County Roads	Street sweeping, litter collection, street nameplates and land drainage.	Find your local District or Borough Councils

You can also contact the Highways and Streetlighting Customer Service Centre - see the details below.

Customer Service Centre
Highways and Streetlighting
Leicestershire County Council
County Hall
Glenfield
Leicester
LE3 8ST

Email: customerservices@leics.gov.uk
Phone: 0116 305 0001
Fax: 0116 305 0006
Minicom: 0116 305 0007

Motorways and Trunk Roads	These are the responsibility of the Highways Agency. See the Highways Agency website: www.highways.gov.uk	Highways Agency, managed by agents (see the table below which shows the roads covered and contact details.)
Highways in Leicester City	See the Transport and Streets web pages on the Leicester City Council website: www.leicester.gov.uk/transport-streets.asp	Leicester City Council Tel: 0116 252 6339

Highways Agency, managed by agents

Agent	Roads Covered	Contact Details
OPTIMA Area 11	Leicestershire (M1 junction 19 to 24, M6, M69, A5, A42, A50 from M1 junction 24 to the Derbyshire border and A453 between M1 junctions 23A and 24)	Tel: 01827 313 313
AMScott Area 7	Leicestershire (M1 north of junction 24, A46, A52 and A453 between M1 junction 24 and the Nottinghamshire border)	Tel: 01623 676 555
Carilion URS Area 8	Leicestershire (M1 up to junction 19 and A14)	Tel: 01536 413 700

Highway Contact Details

Who does what?

Highways Agency, managed by agents

further information