Website Statistics

Monthly usage and availability figures for this website, and information on our website usage survey.

Monthly Usage and Availability

Average 'Visits' per day

The average number of visits per day to our website

Month	Sep	Oct	Nov	Dec 07	Jan 08	Feb	Mar	Apr	May	June	July	Aug
Average 'Visits' per day	15,300	14,400	13,900	9,800	14,200	14,100	14,300	15,100	13,700	15,500	12,400	11,800

Visits - Number of times a visitor came to the website based on log analysis.

If a visitor is idle longer than the idle-time limit, the figures assume the visit was voluntarily terminated. If the visitor continues to browse the site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

Please note - As of January 2008 vists excludes where our images are referenced on other websites.

Up Time Availability

Month	Oct	Nov	Dec 07	Jan 08	Feb	Mar	Apr	May	June	July	Aug	Sep
Up Time Availability (%)	87.2	98.1	87.8	95.0	95.7	96.2	92.9	90.0	86.2	88.7	86.8	88.9

Up Time Availability - Percentage of time that the website has been available to view on the Internet.

Leicestershire County Council aims to ensure that this website is available 97.5% of the time.

The website is checked and the responses are recorded about 1,500 times a month. Response time thresholds are pre-set and if it does not respond within set limits, the monitor records this as "downtime". Any amount less than 100% indicates that the website had some downtime.

To find out more about our accessibility aims and objectives and how we are making this site more accessible, visit the Accessibility pages.

Online survey of website usage

We conduct an online survey of website usage. This is used to gauge our service, collect demographic information and other information that we may find useful to help us improve the service provided by the website.

Results of the survey from May to October 2008:

80% of visitors found what they were looking for (completely or partly)

89% of visitors are satisfied with the general look and feel of the website

85% of visitors are satisfied with the ease of getting around the site

78% of visitors are satisfied with the ease of finding specific information

79% of vistors who used the site seach were satisfied with it

78% of visitors are satisfied with the value of the information

68% of visitors state they are likely to return to the website in the future

84% of visitors are overall satisfied with their vist

The survey is offered to 1 in 5 browsers of the website. The survey method deposits a cookie on visitors' computers. The cookie is used to count the total number of unique visitors who are accessing the website over a particular period of time and to identify web visitors who have already been offered the survey so that they are not prompted to participate a second time within any three month period.

These surveys are optional and we may share non-personal, aggregated information with third parties. For more information you may refer to the Leicestershire County Council Privacy Statement. The survey is provided by SOCITM (Society of Information Technology Management) and ROL.

If you wish to make any specific comments about this website please use the Website Feedback Form or email web@leics.gov.uk

Website Statistics

Monthly Usage and Availability

Average 'Visits' per day

Up Time Availability

Online survey of website usage

further information