Emergency Contact Information

These numbers are for serious problems requiring an immediate response. In all other cases please refer to our Contact Information page

Roadline - Customer Services number for reporting problems with roads, pavements and street lighting - 0116 305 0001

Social Care Emergencies - 0116 255 1606 (outside of office hours)

Social Care Contacts (office hours only)

Health Information -information about local organisations within the NHS

Hospitals - contact details for local hospitals - 0116 305 0004 (office hours only)

School closures - information about schools closed due to maintenance, weather and also term dates.

Police - In an emergency - for example when life is in danger or a crime is being committed - dial 999.
In a non emergency, not requiring police attendance, there is one telephone number for the whole of Leicester, Leicestershire and Rutland - 0116 222 2222.

Gas Emergency - If you smell gas call free (24 hours) - 0800 111 999

Environment Agency - To report an incident of flooding  - use the Floodline number - 0845 988 1188
To report a pollution incident use the hotline number - 0800 807 060

For media enquiries, please contact the County Council's Press Office on 0116 305 6274 (office hours) and on 07887 634474 for emergency out-of-hours calls (journalists only).

Emergency Management - The Council's Emergency Management Section plans for all types of emergencies, enabling the Council to respond effectively and in a way that is fully integrated with the response procedures of the emergency services, other local authorities and other partner agencies, as part of the Local Resilience Forum.  

The Emergency Management Section can be contacted on 0116 305 6101 - office hours only. Out of office hours ring another number on this page appropriate to your needs.