The Psychology Service works with parents, schools and early years settings with children and young people who have the most significant and complex difficulties with learning, behaviour, relationships and mental health. Using a consultation model, we work jointly with school and setting staff, parents, other Local Authority services and agencies such as Health to improve outcomes and raise the attainment of children and young people.
To support our consultation approach, we work directly with children and young people through observation, assessment and evidence-based interventions. We also provide advice for parents and can support staff development through training.
Around one child in twelve is discussed with, or seen by an Educational Psychologist at some point in their school life as a result of concerns about their progress in school. This can only happen with the parents’ agreement. A guide for Parents & Carers has been made available that describes what is involved. The guide is organised around the questions that are most frequently asked.
There are different themes to Psychology Service work, these are;
- Anti-bullying
The Psychology Service helps to reduce bullying through supporting schools with their initiatives Including publishing anti-bullying information for parents. - Advice on Specific Conditions
We work to support families & children, schools and settings with a range of identified conditions such as Autism Spectrum Disorder, Dyslexia, Attention Deficit Hyperactivity Disorder, Down Syndrome. - Anxiety Based School Refusal
The service works with Attendance Improvement Officers, schools, parents and the Children’s Hospital School to support children and young people with anxiety-based school refusal. The Psychology Service Guide (PDF, 3.13Mb) has further information regarding this work. - Children in Care
The service works closely with the Local Authority’s Education of Children in Care Team to improve outcomes for these children and young people. - Early Years
The service works with children under five who may need some additional help with their development and education. The service also supports parents/carers who are having difficulty with their relationship with their child, recognising that, who we become as adults can be critically shaped by the influence of very early relationships. - Family STEPs
We provide the education component within the network. Our aim is to provide support and advice to school staff and early learning setting, as well as parents on behavioral, emotional and social issues. Please see the Family STEPs pages for more information
We are organised into three locality teams (North, West and South) serving the needs of Leicestershire. The principal of the service is Morag Gornall. All the educational psychologists in the service are fully qualified to practice as applied practitioner psychologists in the UK and are members of The Association of Educational Psychologists and/or British Psychological Society. We are subject to statutory regulation by the Health Professions Council. The HPC’s ethical codes cover competence, consent, confidentiality and personal conduct. Trainee educational psychologists’ professional work is supervised by an experienced educational psychologist.
We work with a range of other services to support children. We have close links with other Local Authority Services, locality based Social Care Teams and Child and Adolescent Mental Health Services.
We are often involved in joint work with Specialist Community Child Health Services and colleagues from therapy services, particularly around the identification of children with possible Autism Spectrum Disorder or Attention Deficit Hyperactivity Disorder through agreed multi-agency pathways.
We like to have close contact with community services such as Children’s Centres, with parent organisations such as the Parent Partnership Service and the voluntary sector.
A Consultation Request Form is usually completed by the Special Educational Needs Coordinator (SENCo) of the school. We also receive referrals from paediatricians, speech and language therapists and health visitors for children who are under 5 and not yet in school. These requests are considered at an Early Years Panel.
The educational psychologist will discuss the child with parents and the professionals already involved at an initial consultation meeting. The date for this will be arranged with the school/setting and parents. Occasionally, the educational psychologist will do some observation, assessment or meet with the parents before the first consultation meeting. This will be agreed between the psychologist, SENCO and parent. Alternatively, observation/assessment or individual work with the child/young person or their parents/carers can take place over time, the psychologist using their evolving knowledge and expertise to contribute to subsequent consultation meetings.
The educational psychologist will be asked to provide a specialist report (statutory advice) by the Local Authority within legal timescales. Parents are notified of these timescales. The educational psychologist usually has had prior involvement with the child and family but may need to undertake further observation, assessment and discussion with the parents and adults who work with the child before writing their report. Parents will be informed of these arrangements and when they will meet the psychologist.
If the child is not already known to the Psychology Service, parents will be contacted by letter to let them know the name of the psychologist who will be working with their child, when the child will be seen and when the psychologist will meet them.
The service provides training for schools, early years’ settings, other services/ agencies and community groups. Please contact the service for details of costs and the range of course available. Bespoke training can be arranged.
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For general enquiries please contact The Family Information service on 0116 305 6545.
Psychology Service
Room 600
County Hall,
Glenfield,
Leicestershire,
LE3 8RF
Room 600
County Hall,
Glenfield,
Leicestershire,
LE3 8RF
Office hours
8.30 a.m. to 5.00 p.m
(4.30 p.m. on Fridays)
8.30 a.m. to 5.00 p.m
(4.30 p.m. on Fridays)
Alternatively you can complete our online form
We would really like to know what you think of our service. Please complete our Feedback form with your views and comments.
Page Last Updated: 24 January 2012






