Leicestershire’s Family Information Service (FIS) provides information, advice and guidance for families who have children or young people aged 0-20 years. We also provide this service to professionals who work with children, young people and families.

The Family Information Service holds extensive information on many useful local organisations. Simply go to any of the links on the left hand side menu bar to see detailed information about a particular subject area.

The Family Information Service is co-ordinating the Leicestershire Family Information Directory (FID).

FID is an extensive online directory offering parents and those working with them the ability to search for information about childcare and services for families with children aged 0-20 years in their local community. This information is available to view free of charge via our online directory powered by OpenFamilyServices.

We would like you and your family to feel safe and secure if you are accessing the services on the FID. Please go to What should I check? to view a sample list of questions you should be asking.

This directory is currently being developed and not fully complete. Consequently, if you are unable to find the information you are looking for, please call the Family Information Service on 0116 305 6545 or email Family.

There are other websites available that can help you find information and local services:

If you are an organisation or service and would like to be included on the Directory, please visit our Provider update website to register for your user account.

Positive activities information which was previously on the Activities4U website is now available through the Family Information Directory.  Searching for things to do could not be easier.The Directory will need to know what you want to find and where you want to find it.

Parenting can be one of the most challenging and rewarding experiences in life, but there is no perfect way of doing it!

Parents and carers themselves need support.  It is often difficult to know what is best for your family. It is a responsible parent or carer who looks and asks for information and advice when it is needed.

Leicestershire Parenting Top-Tips is an electronic handbook containing information and advice on a range of family and parenting issues that can help you make informed decisions. It is split in to three age ranges 0-5 years, 5-13 years and 13-19 years. The top-tips have five broad themes that cover lots of subjects and issues that families face.

Please click on the Parenting Top Tips. They are there for you.

Please note that Leicestershire Family Information Service does not endorse or recommend any of the organisations featured on the website. It is the responsibility of all users who choose to use these services to ensure their suitability and quality.

The Babble Back campaign, running across Charnwood, aims to provide families with information to help their children learn to smile, listen and eventually talk.

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