Anti-Social Behaviour
Anti-Social Behaviour (ASB) is generally defined as behaviour that causes or is likely to cause harassment, alarm or distress to another individual.
ASB Minimum Standards
Anti-Social Behaviour is unacceptable. These standards are our commitment to you and set out what you can expect from your Local Authority, Police and other partner organisations who are jointly responsible for dealing with anti social behaviour in your community.
For help and advice in relation to anti-social behaviour contact your local authority (see below) or the police on 0116 2222222.
We will:
- Provide regular updates to your community on what is being done to deal with anti-social behaviour in your neighbourhood.
- Take your reports of anti-social behaviour seriously and:
- prioritise our response based upon an assessment of risk, taking into account repeat incidents and vulnerability, and tell you what we will do next.
- respond to those assessed as a high priority within 1 working day or in the case of incidents requiring a police response in line with the Policing Pledge. For example, respond to every message directed to your Neighbourhood Policing Team within 24 hours or in an emergency getting to you within 15 minutes in urban areas and within 20 minutes in rural areas. For more detail on the Policing Pledge commitments see www.leics.police.uk
- keep you informed of progress on actions at least monthly.
- Provide you with a named contact to ensure you can remain in touch about any concerns you may have.
- Work with victims of anti-social behaviour to identify and provide the support they need.
- Maintain strong links between the local authority, neighbourhood policing teams and other local partners to ensure that anti-social behaviour is dealt with effectively.
- Publish the specific service standards that you can expect from those responsible for environmental or enforcement issues such as the removal of graffiti, fly-tipping, noise nuisance and dog fouling on the website for your local council/community safety partnership.
We want to do our best for you but if we fail to meet our standards we will always explain why it has not been possible on that occasion to deliver the high standards to which we aspire and you deserve.
If you feel agencies have not taken effective action to resolve anti-social behaviour in your community and the matter cannot be resolved through their normal complaints procedure or the Community Call for Action you can complain through the Community Safety Partnership.
Leicestershire County Council is committed to doing all it can to help prevent the problems caused by Anti-Social Behaviour.
The contributions and commitments of Leicestershire County Council to tackling Anti-Social Behaviour in communities in Leicestershire is outlined in the new ASB Strategy (Word Document, 412kb) and Action Plan (Word Document, 107kb).
Are You Affected by ASB?
Local ASB web pages:
Hinckley & Bosworth Borough Council ASB web page
Page Last Updated: 6 September 2011
