Community Services Department

Our mission is to deliver excellent services, which people choose to use to make their lives more worthwhile: the good things in life.

Community Services Service Plan

Equality Impact Assessments

Consultation Strategy
The overall aims are to have a more customer-focused, informed approach to service development and policy and to ensure that consultation is fully representative of those who could benefit from the services provided.

Library Services
The purpose of the service is to provide a library service to the people of Leicestershire, and to provide a library service to the people of Leicestershire and to provide reading, learning and information opportunities to all Leicestershire residents. Library Services

Volunteering
The purpose is to provide guidance on employing a concentrated approach to the management of volunteers based on nationally recognised best practice. Volunteers

Marketing
The purpose is to focus on the overall department’s approach to marketing. The central Marketing team has a remit to develop and deliver integrated marketing strategies to achieve better focus on customer need, effective service development and promotion. Marketing

The Department is made up of the following:

Environment and Heritage Services:

Including The Open Museum | Collections | Country Parks | Public Rights of Way | Shire Grants | Stepping Stones | Regeneration and Community Development | Historic and Natural Environment | Museums | Planning | The Record Office

Library Services:

Library Services and Library Services for Education

Regulatory Services:

Registration Services, Scientific Services (Public Analyst) and Trading Standards

Commercial and Support Services:

Including: Administration, Distribution Service, Facilities, Finance, Information Management and ICT, Marketing and the Secretariat