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| Citizens Advice | Citizens Advice.Bureau (CAB) - This service helps people resolve their legal, money and other problems by providing free, independent and confidential advice. |
| Job Centre Plus (JC+) |
Aims to help people into paid work, help employers fill their vacancies and give people of working age the support they are entitled to if they cannot work.
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| Welfare Benefits |
Gov.uk -Provides information and advice regarding money, tax and benefits from the official government website. Department for Work and Pensions - Aims to help individuals achieve their potential through employment.
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| Welfare Rights | The Leicestershire County Council provides information and advice about entitlement to welfare benefits, other allowances, grants and general financial difficulties. |
| Education Maintenance Allowance (EMA) | The EMA allows 16-18 to carry on in education after they have finished compulsary education. |
| Working Families | The Family Zone provides information for working families and details of support on offer re; employment rights, childcare and flexible working. |
| Working Tax Credit and Child Tax Credit | The document gives an indepth explanation of Working Tax Credit and Child Tax Credit |
| HM Revenue and Customs | Provides information about child tax credits and working tax credit. There is a childcare calculator and information on employer support |
| Cruse Bereavement Care | Exists to promote the well being of bereaved people and enable anyone bereaved by death to understand their grief and cope with their loss |
| Child Bereavement Charity | Provide specialised support, information and training to all those affected both when a child dies and when a child is bereaved by someone important in their lives |
| The Laura Centre | Provides bereavement counselling for parents, children and adults. |
| Rainbows Children’s Hospice | Based in Loughborough, Leicestershire and is the children’s hospice for the East Midlands |
| Way Foundation | A national support group for those widowed under 50 |
| Emotional Health | We can give information and advice about counselling services and can direct you to organisations who would be best suited to assist you |
| Open Door | Open Door Leicester offers a free and confidential counselling service to young people aged 11-19 years. Open Door provides a safe and secure environment for young people to explore issues and problems |
| Child Protection | What do to do if you are concerned about a child or young person’s welfare |
| Keeping Children Safe | A parents and carers guide to keeping your child safe produced by the Local Safeguarding Children Board |
| Local Safeguarding Children Board | Visit this website for up to date information and advice on safeguarding children |
| Leicestershire Police | Leicestershire Constabulary provides a second to none police service |
| Missing Children |
In all missing persons cases (abandoned, abduction and runaways) it is advised that you first contact the police and file a missing persons report, listen to the police and the advice given Tel: 0116 222 2222
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| Social Services Area Offices |
You should contact your local social service office – children’s services if you are concerned about the welfare of any child:
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| NSPCC | The National Society for the Prevention of Cruelty to Children - includes childline information |
| Rape Crisis | Provides counselling crisis support, information and befriending for women over 16 who have been raped or sexually abused |
| Samaritans | Provide confidential emotional support 24/7 to those experiencing despair, distress or suicidal feelings |
| Sexual Abuse Support | Rape and Sexual Abuse Support Centre (RASASC) is an independent charity providing support and information to survivors of sexual violence - however long ago it happened |
| Women’s Aid | The key national charity working at the top end of domestic violence against women and children |
| Domestic Violence | Visit if you need to talk to someone about a violent or abusive relationship or need advice or practical help |
| Domestic Violence Helpline |
If you are concerned bout violence in your home you can call this number for confidential support. Mon – Thurs 7pm-9pm Tel: 0116255 0004
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| Victim Support | An independent charity that helps victims of crime across England and Wales. They provide free and confidential support and information to crime victims and witnesses, whatever crime you have suffered, whenever it happened and regardless of whether the police were/ are involved |
| Childline | Need to talk to someone about anything? Childline is there to listen |
| Relate | Offers advice relationship counselling, sex therapy, workshops, mediation, consultations and support face to face, by phone and through the web site |
| Connexions |
Provides information, advice and guidance for 13 -19 year olds and young people with learning difficulties /disabilities up to the age of 25 There is a parents and carers section, helping you to support your teenager
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| Council Housing Departments | |
| Housing and Homelessness |
We provide advice about housing or homelessness and can direct you to local services where you will be able to get further advice Help with Housing Benefit and Sheltered and Supported Housing is also available.
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| Energy efficient | Find out more about energy performance certificates and how other measures affect you |
| Energy Saving Trust | A non profit organisation that provides free impartial advice tailored to suit you. The advice can help you save money and fight climate changes. |
| Shelter | The housing and homelessness charity that runs a housing helpline, has a number of housing aid centres and works with local citizens advice bureau |
| YMCA | A leading charity providing supported housing for young people |
| Welfare Rights | We provide information and advice about entitlement to welfare benefits, other allowances, grants and general financial difficulties |
| Citizens Advice |
Citizens Advice.Bureau (CAB) - This service helps people resolve their legal, money and other problems by providing free, independent and confidential advice. Citizens Advice - Useful links to advice on debt, mortgages and more.
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| Gov.uk-Money and tax | Provides advice and support on debt and arrears, court claims and bankruptcy. Plan your way out of debt by looking at the young people’s section on the Direct Gov website |
| Parents Guide to Money | The Money Advice Service gives clear, unbiased money advice to help people make informed choices. It is a free, independent service. |
| Welfare Rights | Leicestershire County Council provides information and advice about entitlement to welfare benefits, other allowances, grants and general financial difficulties |
| Macmillan Cancer Support | Macmillan Cancer Support and South Leicestershire Citizen's Advice Bureau are working in partnership to offer free confidential advice for people affected by cancer, their families and carers. They can help with issues such as benefits, employment, debts and housing |
Page Last Updated: 13 May 2013
