Consumer Direct
Consumer advice in Leicestershire is provided by Consumer Direct, a dedicated advice line for Consumer related queries.
Consumer Direct is a telephone and online consumer advice service that is supported by local authorities and by the Office of Fair Trading (OFT).
They provide clear, practical advice to help consumers sort out problems and disagreements with suppliers of goods or services. These include: -
- Overcharging
- Faulty goods
- Issues with second hand cars
- Dodgy workmanship
- Services provided by mobile phone companies
- Reporting dishonest traders and scams
- Problems with electrical products
- Providing pre-shopping advice before you buy goods or services
Their trained advisers are ready to offer individual solutions for individual problems.
The Consumer Direct number can also be called for complaints about Energy and Postal suppliers.
Contact Consumer Direct
| Telephone |
08454 04 05 06 Calls to the Consumer Direct 0845 numbers are charged at no more than four pence per minute from a BT landline. Call charges from other landline providers or mobile phones may vary. Please check the rate with your phone service provider.
|
|---|---|
| Minicom |
08451 28 13 84 Calls to the Consumer Direct 0845 numbers are charged at no more than four pence per minute from a BT landline. Call charges from other landline providers or mobile phones may vary. Please check the rate with your phone service provider.
|
| Online and e-mail | www.consumerdirect.gov.uk |
Opening Hours
The opening hours of the telephone advice service are:
- 8.00am to 6.30pm Monday to Friday
- 9.00am to 1.00pm Saturday
Closed on bank holidays and public holidays
Page Last Updated: 1 October 2008
