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Family Information Service

Family Information LogoLeicestershire’s Family Information Service (FIS) provides information, advice and guidance for families who have children or young people aged 0-20 years. We also provide this service to professionals who work with children, young people and families.
The Family Information Service holds extensive information on many useful local organisations. Simply go to any of the links on the left hand side menu bar to see detailed information about a particular subject area.
2 Year Old Funding - Are You Entitled?
Family Information Directory
Parent Participation Leicestershire
Parenting Top Tips

2 Year Old Funding - Are You Entitled?

Since September 2013 the Early Learning and Childcare Service has been able to offer parents / carers of 2 year olds, funding for a part-time place at a day nursery, pre-school or childminder.
At the moment this funding is only available to parents / carers on a low income, therefore you will only be able to take up a free place if you are receiving any financial support as detailed below:
  • Income Support
  • Income-based Jobseekers Allowance
  • Income-related Employment and Support Allowance
  • Support under Part VI of the Immigration and Asylum Act 1999
  • The guaranteed element of State Pension Credit
  • Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
  • Working Tax Credit run-on - paid for 4 weeks after you stop qualifying for Working Tax Credit
  • Universal Credit
If you are in receipt of any of the above support you can read more about the 2 year old funding in the document below:
2 Year Old Funding - Further Details (Word)
Frequently Asked Questions For Parents (Word)

Leicestershire's online Family Information Directory

The online Family Information Directory has been launched by Leicestershire County Council. The directory can be accessed via the following link -
We would like you and your family to feel safe and secure if you are accessing the services. Please go to What should I check? to view a sample list of questions you should be asking.
There are other websites available that can help you find information and local services:
If you require any further assistance the Family Information Service can still be contacted via telephone or email in the usual way.
Family Information Service - 0116 305 6545 or email Family.

Parent Participation Leicestershire

Supporting parents and carers with children with disabilities and additional needs

Menphys Special Outreach Service, Parent Partnership and the Parent and Carer Council work together to deliver Parent Participation in Leicestershire.
The latest update is now available to download from the links below:
For further information visit Parent Participation Leicestershire

Parenting Top Tips

Parenting can be one of the most challenging and rewarding experiences in life, but there is no perfect way of doing it!
Parents and carers themselves need support.  It is often difficult to know what is best for your family. It is a responsible parent or carer who looks and asks for information and advice when it is needed.
Leicestershire Parenting Top-Tips (PDF) is an electronic handbook containing information and advice on a range of family and parenting issues that can help you make informed decisions. It is split in to three age ranges 0-5 years, 5-13 years and 13-19 years. The top-tips have five broad themes that cover lots of subjects and issues that families face. They are there for you.
Please note that Leicestershire Family Information Service does not endorse or recommend any of the organisations featured on the website. It is the responsibility of all users who choose to use these services to ensure their suitability and quality.

Babble Back

Babble BackThe Babble Back campaign, running across Charnwood, aims to provide families with information to help their children learn to smile, listen and eventually talk.
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Page Last Updated: 22 January 2014