Donington le Heath Customer Satisfaction Survey

How far away are you staying from this site?

How did you get here today? (tick as many as required)

On foot

Car or van

Coach (trip)

Bicycle

Motorbike

Bus

Taxi

Train

Other

If Other please specify

Q10

Did you or will you be spending a night away from home as part of your trip?

If yes, where are you staying

If Other please specify

If you are staying at accomodation other than friends or family, please can you specify the names of your accomodation provider

Q11

How easily did you find Donington le Heath Manor House?

If you found it difficult, what would have helped

Q13	Please rate each of the following on a scale of 1 to 5 ( where 5 is very good and 1 is very poor)
Q13		V. Good 5	4	3	2	V. Poor 1
	Customer care
	Opening times
	General upkeep of site
	Accessibility
	Gift shop
	Event/activity
	Restaurant
	Permanent exhibition
	Temporary exhibition
	Information before visit
	Information at Donington le Heath
	Signage to Donington le Heath
	Signage at Donington le Heath
	Overall enjoyment of visit

Q14	Please provide any other comments or improvements you would like to see including any improvments to assist you with your accessibilty needs?

We are collecting infomation about the type of audience that visit our site to improve our offer to all sections of the community. Please could you help us by providing the following information about your group visiting Donington le Heath Manor House today

Q15	How many in your group are
	Male
	Female

Q16	How many people in your group fall into the following age ranges
	0 - 5
	6 - 11
	12-15
	16-19
	20-24
	25-34
	35-44
	45-54
	55-64
	65-74
	75 or over

Q17	How many in your group are
	White British
	White Irish
	Other White
	Asian or Asian British
	Black or Black British
	Chinese
	Other Ethnic group

If Other, please specify

Please state which countries of origin people in your group are from

Q18

Are any of your group considered to have a disability?

	If yes, please could you confirm how many in your group have a
	Physical impairment
	Deafness or severe hearing impairment
	Blindness or severe visual impairment
	Learning difficulty
	Other

If Other, please specify

Q19

If you needed to use a hearing loop, was it available?

Thank you for taking the time to complete this questionnaire. It will help us to plan future improvements to Donington le Heath Manor House